Hot Tub & Pool Services

"These guys are awesome hands down. They showed up and gave us an estimate of our leaking hot tub in the early fall. It was first thought we would need to have the tub brought to their shop and fixed in-house however we waited till the next summer after deciding what to do and getting other quotes. They were more than happy enough to diagnose and repair the tub on site (we have a full foam tub so there's quite a bit of ripping apart) cutting down the costs substantially. This also saved quite a bit on time as we had the tub ready to go within a couple of hours. Super honest people and a pleasure to deal with. Have no problem recommending these guys for someone unsure of who to use in fixing a leaky tub. Thanks again guys!"

"Allen from Spa Tech was awesome to deal with. He was very knowledgeable about my hot tub and was able to troubleshoot immediately. I had called to have an inspection done as I suspected the hot tub had a leak and Allen immediately found the issue. I really appreciated that he had repair/inventory products with him so that he did not have to leave to pick up parts. I was asking a lot of questions about the care of the hot tub as I am a new hot tub owner and I greatly appreciated his knowledge. Thank you Allen for exceptional service! I was also very happy with the price that was charged as it was less than I expected to pay for a service call to my home."

"Technicians were nice and made us feel better about what we thought would be a huge repair bill. In the end the tub was fixed and it didn't cost our life savings. I would definitely use Spa Tech again."

"I called Spa Tech to repair a leak in our hot tub. They scheduled an appointment within a couple of days which was better than anywhere else. Florin came out, located and fixed the problem in under an hour and made sure there were no other issues. He explained what needed to be done today and identified services that could be done in the future without any pressure. They didn't try to up-sell or over charge for anything. Will definitely do business with them again." 

"The young man that came to the house to fix my hot tub was very good he was polite and answer all my question. He also told me that I could call him anytime if I had any issue or had an question. Over the years I have notice that customer service has gone down hill. Not with this company! I would recommend this company to anyone who is having issue with their hot tub or pool." 

"called in for serious leak they had Sean come out in a timely manner, absolutely the best service if you go anywhere else for hot tub service you are a fool. these guys are the best by leaps and bounds!!!!!!!!!!"

"Excellent, quick, very knowledgeable. My heater on my tub stopped working. A technician was at my door that day before noon. Had the parts (used, new or to repair it) options available with him. Definitely will be calling again in the spring for some maintenance work to be done. Very reasonable in price too!!! Thanks guys."

"Excellent service, quick response, highly knowledgeable technician, very economical pricing. Would highly recommend them."

"I have used Spa Tech to help me learn about issues related to my tub (Beachcomber) and I have found them to be much more helpful that my local Beachcomber retail store. I have used Spa Tech to buy replacement pumps and servicing and I have found them to be very responsive, knowledgeable and that I have received very good advise from them. I will continue to go to Spa Tech for all of my hot tub needs and can recommend that others in the Edmonton area do the same. " 

"Knowledgeable techs got an older hot tub back up and running like a top. High quality work."

"I have a very old hottub that had a leak. Spatech was able to track down the part I needed and everyone I dealt with were great. The gentlemen who came out on multiple occasions were professional and did a great job. I appreciated the customer service throughout and they have a customer for life. Thanks Spatech!"

"The customer service we received was outstanding.  From first inquiry to the hot tub landing on our pad.  Jim and his staff were friendly, helpful and very accommodating.  It was an excellent experience thanks to Spa Tech from start to finish.  I highly recommend this company!  Thank you."

"SPA TECH provided FAST, EFFICIENT service and knew exactly what the problem was with my hot tub. Allen was fantastic to deal with as he fixed my hot tub on the spot - no having to run around to pick up parts. Their prices were also extremely reasonable! I HIGHLY RECOMMEND their services!!" 

"Awesome service, thanks guys. I had a problem with my pumps and PAID 3 other companies to do nothing - just quick fixes holding up for maximum one week. Found Spa Tech through some friends and they fixed my problem once for all. Now everything works for 4 months and no problems yet.  Very professional and knowledgeable.   You can figure out who I'll call next time I have a problem with my hot tub." 

"The Spa Tech folks are so helpful in responding to questions and concerns.  We recently had to call the Friday before a long weekend and they were able to come that day because they were in our area!  When they come for an appointment, they fix the issue quickly. We also got them to replace our tub lid with a used one. It looks brand new and was a great price! The best!"

"They came in and found my hot tub problem in a matter of minutes and were very informative and gave great explanations on what to do with my tub. They had the part for me in no time and had very reasonable rates will use them again. Thanks guys."

"We are so happy we found Spa Tech, have owned our hot tub for 4 years and have had some issues with learning how to treat it.  Your tech explained everything to us and we have had no issues since.  Also find that you are fast to respond and very helpful friendly staff.  Thanks."

"used spa tech for years  best service and saved me a lot of money on repairs and advice.  thanks you guys are the best!!"

"Professional and knowledgeable people, they really know what are they doing. Highly recommended!"

"Quality costumer service, on time quick repair and cost efficient. Would recommend to anyone!"

"Great knowledgeable staff that do amazing work. Super easy to deal with and very accommodating! Highly recommend to any one who needs spa or pool service/advice"

"Fantastic customer service! I was in a panic, as my hottub was at 49° when I went to check on it. They came out within the hour and had it back up and running within a few mins. Highly recommended!"

"These guys are the best - came next day, didn't try to sell me on any fixes that weren't needed... identified the problem right away - made suggestions on how I could avoid future repairs.  Will 100% call again for all future spa issues!"

"Sean is a great service technician. He is always prompt and most efficient when on a call. I would highly recommend Spa Tech for any hot tub issues you may have." 

"Sean from Spa Tech was recommended to us by our neighbour and he was not wrong.  Sean showed up when he said he would which was the same day.  Gave me some different options on how to repair my tub.  Was back the following week and we were once more enjoying soaking in the tub!  Sean had fixed the heating system and one week later, the water wasn't heating up.  I gave Jim at Spa Tech a call and he sent Sean out that morning.  Turned out I had dirty filters and that is why it wasn't heating.  Really need to learn how to read the codes LOL.  Even though it had nothing to do with them, they made sure all was good before they left. They have been more than helpful and are still helping us out finding some replacement jets that we need.  Prompt, efficient and friendly service with good follow up.  Not sure what else you would want!  Two thumbs up for sure."

"We were having problems with the service from where we purchased our hot tub. We were given Spa Techs' name and number and were very happy with their service. The tech explained what the problems were and what needed to be done to fix them. Service was completed in a timely manner!"

"Great service! Sean was amazing at measuring our somewhat irregular pool so the liner fit perfectly. Al and Sean are following up with repair of the skimmer and we have come to have absolute faith in their abilities to complete the task professionally and proficiently. Thank you so much!"

"Showed up same day as my call. Friendly and professional service. Would certainly recommend and use again."

"The service is excellent and the pool technicians really know their stuff!"

"True professionals in every aspect.  I highly recommend using spa tech for any and all spa and hot tub related services. You will not be disappointed." 

"Our hot tub had a substantial leak this morning and Spa Tech was fantastic - answered the phone right away, polite and personable phone service, the technician Florin was out to our home within 2 hours of making the call and he was so friendly and helpful. The leak was fixed and all good after less than an hour! We will absolutely be using Spa Tech for any and all of our hot tub's needs."

"They actually answered the phone which was a great start, a tech was at my home within 2 hours and we had the new parts ordered and installed the next day. Fantastic service and turn around time. The tech was also very friendly and informative. I will certainly be calling Spa Tech for future needs.

"Sean was great at explaining the care and up keep needed in owning  a hot tub!  From the first time I called SPA Tech  my interactions with team were superb.  Thank you!!" 

"Everyone starting from the owner down to the electrician, Customer Service and technician all provided a prompt, reasonable and excellent services in installing my hot tub, providing good products and service in maintaining and cleaning my hot tub. "

"Another company quoted me $1300 to install the main board. Florin said it was the heater and he was right! Total bill -$225! Florin is a tub guy that understands electrical. I would be happy to refer you to my friends. Fast, efficient and knowledgeable! "

"Great service...went above and beyond. Exceeded my expectations"

"Service from Spa Tech on my Sundance Spa was timely, professional, and friendly; can't highlight enough how happy we are with SpaTech. Will be using again if required."

"Thank you SO much for your prompt attention to my call. I will definitely be calling you in the future and referring people to your company."

"I have used Spa Tech a couple times now for repairing my hot tub. First they repaired a couple leaks in the tub, and then about a year later they helped me with some sensor issues. Everyone I have dealt with has been professional and extremely helpful. Thank you Florin, Lia, and Jim for all your service. Take care!"

"Amazing experience from start to finish. Jim and the technicians accommodated my urgent request for service without compromising their already full workload (I am moving and desperately wanted the spa repaired before the new owner moved in). On the day of the service the team was professional and fast moving and truly knew their craft lending it to a quick diagnosis!" 

 "Good service. Just replaced what needed to be replaced. Very pleased with the repairs."

"Friendly and amazing service - very helpful with pool chemicals too! A++"

"I’ve had Spa-Tech out twice now. So friendly and knowledgeable. I’ve given their name out to several people. I won’t call anyone else for issues with my hot tub. They explain what’s going on and I don’t feel like I’m being overcharged or taken advantage of, which is huge for a single parent. Hands down the only people I’ll call for my hot tub. Keep up the great work guys! Your customer service is amazing"

"Allen from Spa Tech was able to come out on short notice when we needed some service while the tub was empty for cleaning and refilling.  He was very helpful in getting our hot tub back into shape!   Awesome service.  Thanks."

"I purchased a Master Spa TS 8.2 spa from Lia and Florin over at Spa-Tech and the whole pre and post purchase experience has been outstanding. Lia is an excellent communicator and was always very pleasant and courteous to deal with. She is very informative and really cared about my needs because she was actually listening to the customer which is unfortunately extremely rare I find these days. For any technical questions that she wasn’t able to answer regarding my purchase, Lia would get Florin to call me which he always did in a timely manner. He was very knowledgeable, courteous and pleasant to talk too as well. Because all of my questions were answered satisfactorily, I felt super comfortable with them so we decided to go ahead and purchase our spa at the end of August 2019.

When it came time to deliver our hot tub, Florin did an incredible job making sure our tub was delivered and installed correctly. Not only that, he gave us the “red carpet treatment” and made sure that before he left, the tub was hooked up, filled and well on its way to heating up to 104 degrees the same day. He assured us that we would be taking a soak that same evening! Everything was delivered “as promised” including a nice chemical starter kit and a set of stairs for our new tub. 

For those of you in the market, look no further than the fine folks at Spa-Tech. For starters, they sell the best tub on the market which is Master Spas. All hot tubs look nice from the outside however its whats on the inside that really counts! That's where 99% of the tubs out there compromise in some fashion but not Master Spas! 5 critical things they do that nobody else does: hand rolled, self supporting fiberglass shell, full icyene foam insulation, non proprietary parts (Waterways pumps and jets, Balboa controls), glued AND clamped joints and last but not least, a strong dealer network for service down the road. Well needless to say, that when the time does come that I need to give Lia and Florin a call again, I feel very confident that my needs and expectations will be met once again.

My highest recommendation! 

Thank you Lia and Florin 

Tony"